Privacy & cookie policy
1. Who we are
This website is operated by Jab Developments (Liverpool) Ltd, trading as Fiveways Build, a company registered in England and Wales (company number 10504353). Our registered office is Oriel House, Oriel Road, Bootle, L20 7EP. We are the controller of the personal information described in this policy.
2. Information we collect
- Contact details, such as your name, email address, phone number and postal address.
- Details about your property and project, including any photos or drawings you send us.
- The content of messages you send through our forms, by email or by phone.
- Basic technical information about how you use this website.
3. How we use your information
We use your information to respond to enquiries, arrange surveys and quotes, plan and manage building work, arrange approvals, issue invoices and keep financial records, and run this website securely. We will never sell your personal information.
4. Our legal basis
We process your information to take steps at your request before entering a contract, to perform a contract with you, to meet our legal obligations (such as tax and accounting), and for our legitimate interests in running and improving our business.
5. Who we share it with
Where needed for your project, we may share information with architects, structural engineers, building control, suppliers and subcontractors, as well as our website hosting and email providers. They may only use it for that purpose.
6. How long we keep it
If your project does not go ahead, we keep enquiry details for up to two years. For customers, we keep project and financial records for as long as the law requires, usually six years after the work is completed.
7. Your rights
You have the right to access your information, to have it corrected or deleted, to restrict or object to how we use it, and to data portability. To exercise these rights, contact us using the details below. You can also complain to the Information Commissioner’s Office at ico.org.uk.
8. Cookies
This website uses a small number of essential cookies needed for it to work, and remembers whether you have dismissed our cookie notice. We do not use advertising, tracking or analytics cookies. Google Maps (on our contact page, only after you choose to load it) and Google Fonts may set their own cookies.
9. Managing cookies
You can block or delete cookies in your browser settings. Blocking all cookies may stop some parts of the site, such as the map, from working.
10. Contact us
Email info@fivewaysbuild.co.uk, call 0151 738 0889, or write to Fiveways Build, 184 Childwall Road, Liverpool, Merseyside, L15 6UY.
11. Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page.